FAQs

Find answers to commonly asked questions about our verification service.

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Contact Us

Send us a message and we'll get back to you as soon as possible.

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Phone Support

Speak directly with our support team during business hours.

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Common Issues & Solutions

If your license is not found, please ensure:

  • You've entered the license number exactly as it appears on your license
  • You've entered your full name exactly as it appears on your license
  • The license has been registered in our system by an authorized administrator

If the issue persists, please contact our support team for assistance.

We take your privacy and data security seriously. Our service uses:

  • End-to-end encryption for all data transmission
  • Secure server infrastructure with regular security audits
  • Strict access controls and authentication
  • Compliance with UK GDPR and data protection laws

For more information, please review our Privacy Policy.

Our verification process is instant. Once you submit your license number and name, results are displayed immediately, typically in less than 2 seconds.

After successful verification, you'll see:

  • License holder's photo
  • Personal information (name, date of birth, place of birth)
  • License details (number, class, issue date, expiry date)
  • Complete address information
  • Current license status
  • Restrictions and endorsements (if any)

You may only verify licenses for which you have proper authorization. This typically includes:

  • Your own license
  • Licenses for which you have written consent from the license holder
  • Licenses you are authorized to verify as part of your official duties (e.g., employers, law enforcement)

Unauthorized verification attempts may violate privacy laws and our Terms of Service.

Still Need Help?

Our support team is available to assist you with any questions or concerns. Get in touch with us through any of the following methods:


Email Support

support@mylicenceinfo.com

Response within 24 hours
Phone Support

+44 (0) 20 1234 5678

Mon - Fri: 9:00 AM - 5:00 PM GMT